FAQs

We can answer any question you may have regarding pest control and termite facts and fallacies effecting Jacksonville, St. Augustine and Yulee

Are your products safe?

Yes. We use products in accordance with the label and Environmental Protection Agency (EPA) guidelines. When applied according to instructions, they’re safe for your children, pets, and the environment.

How long after treatment can we enter our home?

For most in-home treatments, you can remain in your home during the treatment, and re-enter at any time. In the event that we need to treat for bedbugs, fleas, or ticks, we give you specific instructions for how long to wait to re-enter your home or business. In most circumstances, you can re-enter once the product has dried.  

Are pesticides necessary?

There are some control methods that help prevent pests, such as biological control, physical control, exclusion, and trapping. However, using these methods without a complete Integrated Pest Management or IPM approach may not prevent all pests from entering your home or business. Also, ask us about the benefits of our Green Program, which includes oils, baits, and dust.

Why should I hire a professional pest control company?

There are known levels of risk for some over-the-counter pesticides. These risks may include liability, improper application, and treatment failure. We recommend consideration of Crawford Pest Control because we’re licensed, insured, experienced and affordable.

Do I need to be home when you perform treatments?

While most of our residential treatments are exterior only, we do prefer access to the interior for the first visit to document any interior pest sightings for future treatment and to provide a safe, effective treatment for long-term preventive control. Please call our office to schedule interior treatments. For commercial accounts, we typically treat the interior and exterior during every service call.

How often do you need to treat my home?

After the initial application, we recommend treating the exterior of a townhome or single-family residence three times per year to prevent pests from entering the structure. Also, we treat condos once per year with a full interior treatment.  

What’s included in your 100% Satisfaction Guarantee?

In the event that you see pest activity after or in-between treatments, please contact us. We’ll retreat as often as necessary to eliminate the pest activity at no additional cost to you. Click here for more information.

How strong are the products you use? Do your products work?

One of the benefits of selecting Crawford Pest Control as your preferred provider for pest control is that we never cut corners. We use the best products available in our industry and apply those products in accordance with the label and manufacturer recommendations. In addition to using the best products, we have expert technicians specially trained to properly identify the insects or rodents. They have in-depth knowledge and understand the biology of pests. When treatments are applied, each application is directed to where pests live and nest. As a result, we’re confident in the effectiveness of our treatments.

What pest control services do you provide?

Click here for more information.

What’s included in your Residential Pest Control Service?

Our Standard Residential Pest Control Service includes an initial interior treatment of your home to prevent the introduction or infestation of common pests. After this treatment, we perform routine exterior maintenance treatments every four months. During these treatments, our technician removes any cobwebs, mud dauber nests, and wasp nests within reach. The technician also inspects the immediate perimeter of your home and treats any fire ant mounds within 20 feet of your structure with a perimeter barrier treatment application to prevent pests from harboring around or within home. After the treatment is complete, the technician fills out a detailed Service Report, which includes time of treatment, any pest activity observed, specific treatment details, products used, and any recommendations or comments. A copy of your Service Report is sent electronically to the email address on file and stored in your Online Customer Portal. Learn more about our Residential Pest Control Programs and value-added benefits.

What does The CrawfordShield include?

The CrawfordShield is our premier bundled termite and pest control program for residential customers. Click here for a list of benefits included in this program.

What’s included in your commercial pest control service?

At Crawford Pest Control, we take a customized approach to commercial pest management. Because commercial structures and business processes vary from industry to industry and differ from business to business, we perform a full-site evaluation and recommend service programs unique to your specific business. Our Standard Commercial Program includes the control of rodents, roaches, ants, wasps, mud daubers and occasional invaders. We also provide preventive and remedial services for other commercial pests that can be found here.

Will the bugs be gone after the first service?

In most cases, one treatment controls any pest activity. However, in some cases, multiple treatments may be needed to gain control of the situation. 

What happens if the bugs come back?

In the event bugs re-enter your home or business, please contact us. We’ll return to your business or residence as often as necessary to eliminate the pest activity.

How much does pest control cost?

While commercial pest control services vary in size and scope, residential services are similar in scope and price. Please contact us to determine how much it will cost to treat your home or business.

Do you offer any discounts?

Yes. We offer discounts to the military, first responders (including firefighters, EMTs, and police officers), healthcare workers, and corporate partners.

How long does your contract last?

Our Standard Contract is one year with a continuation of month-to-month. However, in the event you are not satisfied with our services, you can cancel with a 30-day written notice. 

Is there a fee for canceling your service?

There is no fee for canceling services with Crawford Pest Control. 

What company should I use for pest control?

Learn more about pest control

What company should I use to treat my home for termites?

Learn more about termite control

Can bed bugs survive after treatment?

While our treatment protocols are vetted by leading national entomologists, it’s possible to see bed bugs after the first treatment. This is why our Bed Bug Service includes follow-up treatment(s) and a service warranty.

Why might I see bed bugs after a treatment? 

Although seeing live activity of bed bugs after treatment is not common, it’s possible. Bed bugs can be seen for several reasons after treatment, including re-introduction, improper or incomplete prep work, hidden bed bugs not initially detected, and other reasons. In the event you do find bed bugs after a treatment, please contact, and we will re-treat. 

Can I sleep in my bed after bed bug treatment?

Yes. Our bed bug process generally takes 3-4 hours for residential treatment, followed by 2-3 hours for the product to dry. Once dried, it’s safe to re-enter the home and sleep in the beds. 

Can bed bugs survive in a vehicle?

Yes. Bed bugs can survive in a vehicle. That’s why we request to inspect your vehicle in the event you have an infestation of bed bugs in your home. 

Do mosquitoes carry diseases?

Yes. Mosquitoes carry and transmit several diseases. 

What diseases do mosquitoes carry?

View a list of diseases.

How can I prevent mosquitoes?

View tips on how to prevent mosquitoes.

How do you kill mosquitoes?

View for a description of Crawford Pest Control’s Mosquito Program. 

Should I treat my yard for mosquitoes?

Given the number of mosquitoes and the nuisance they create, we recommend treating your property once per month for preventive control. 

Should I treat my home for termites?

According to PestWorld, termites do more than $5B in estimated damage per year. That’s more damage than all natural disasters combined. We recommend all homes in FL be treated to prevent termites. 

What type of termites are in Florida?

In Northeast FL, the primary termites we deal with are Drywood termites and Subterranean termites. Drywood termites are colonies within the wood that must be controlled by fumigation or localized spot treatment. Subterranean termites are colonies that return to the soil, where the colonies are usually found. These termites are controlled by treating the soil around the structure. 

Should I use a baiting system or liquid treatment for my home or business?

Baiting systems and liquid treatments both work for the remediation and prevention of Subterranean termites. The decision to use one system over the other is based on a number of factors, such as cost of treatment, cost of renewal, aesthetics of the treatment (drills holes, trench, bait stations), and re-treatment (no re-treatment for baiting systems vs. re-treatment for liquid treatments).  At the end of the day, it’s a personal or professional decision. If you need help, let us know, and we’ll guide you through the process. 

What’s the difference between Sentricon® and Trelona®?

Sentricon® and Trelona® are two bait stations manufactured for the control of Subterranean termites. Both stations are effective. However, there are several reasons why we at Crawford Pest Control prefer the Trelona® over Sentricon®. First, the ATBS Trelona® station has a larger in-ground circumference, which gives termites more surface area to find the baits. In fact, termites find Trelona® stations faster than Sentricon® stations. Second, studies across the nation and in FL have shown that Trelona® kills 100% of active Subterranean termites. Third, Trelona® stations have been proven to kill termite colonies faster than the Sentricon® stations and other competitor stations. 

What’s the difference between a termite repair contract and a termite re-treatment agreement?

A termite repair contract includes repair and re-treatment for your home or business. In the event you have live termite activity, you’re covered for re-treatment and damage from termite infestation. Note – most contracts have different Terms and Conditions, so be sure to review those prior to selecting a company. A re-treatment agreement includes re-treatment for termites but not the cost for repairing termite damage. 

How do I get rid of fire ants?

Most over-the-counter fire ant bait provides decent control of fire ants. Our Fire Ant Program includes both the baiting of fire ants and service calls in-between applications at no additional charge.  

What is pesticide resistance?

Pesticide resistance is the persistence of pests to survive a product application that formerly controlled that specific insect when used in the same method and at the same rate. Some of the reasons that pesticide resistance can occur include overuse of a product, underuse of a product, and non-rotation of chemicals. 

How do I get rid of fruit flies?

Fruit flies can be a challenging pest to control, especially in commercial kitchens. The number one way to control fruit flies is to remove their food source. By combining proper sanitation with a thorough treatment program, fruit flies can be controlled.  

Should I bomb my kitchen?

Years ago, fogging or bombing was a frequently used method of control for cockroaches, flies and other insects. Unfortunately, fogging is not an effective way to control these pests. Typically, fogging a commercial kitchen kills a large portion of the pests. However, the remaining German roaches will now be pushed further into the recesses of cracks and crevices, and continue to feed and reproduce, making the long-term control of the roaches more difficult. Fogging kills the majority of the adult flies. However, their breeding sites continue to produce eggs. The source of both pests must be found and eliminated for control. We recommend the incorporation of baits, dusts and residual insecticides for the immediate and long-term control of roaches, flies and other insects.

Do you treat lawns?

We do not provide fertilization or lawn enhancing services. However, we do treat fire ants, mosquitoes, and other pests that invade your lawn or shrubs, including fleas, ticks, hornets, and others. Ask us how we can help!

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Awesome, amazing service with great prices. Very knowledgeable and experienced. I highly recommend using Crawford Pest Control for when you have a problem or just for preventive care. We won’t use anyone else.”

– Matt J. (Yulee)